Hospitality industry should strive for 7* service

Wed, 13 Apr 2016

It's time for the Manx hospitality industry to create 7 star provision.

That's the message from the Isle of Man Chamber of Commerce - it's hosting the 'Manx Hospitality Day - Excellence by Working Together' event on Saturday.

Industry professionals will present their view of the sector's future and exhibit their ideas - including expert in household staff and training Jane Urquart.

Chair of the Visitor Economy Committee Sarah Richards explains what she wants staff to get from it: