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Incapacity assessment process being reviewed following 'failure'

Mon, 30 May 2016

Treasury says it's reviewed governance arrangements after a 'process failure' with incapacity benefit checks. 
It's after it confirmed that one of the assessors working for Dependability Limited wasn't a registered mental health nurse - the staff have to be registered to carry out face-to-face assessments. 
A Tynwald Select Committee was set up to investigate the decision to appoint the company and the work it has carried out since 2014 - people involved in the process have been giving evidence. 
Independent abuse advisor Marcia Brabbs assisted a client who was undergoing the assessment - she says in her opinion money has been wasted:


  • Marcia Brabbs

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