Latest News Headlines
On-Air Now
Listen Live

Health Minister working to fix patient taxi teething problems

Wed, 12 Apr 2017

Health Minister Kate Beecroft MHK
Health Minister Kate Beecroft MHK

The Health Minister says feedback on the new patient transfer taxi service is being taken on board.

ComCab Liverpool took over from Bridgewater Cars last month, but comments on social media have been critical of the new service.

One comment in the Facebook group claimed the taxi from Liverpool airport to a nearby hospital was filthy and staff were rude, while others have complained of late pick-ups, uncomfortable and overcrowded taxis and drivers getting lost.

Kate Beecroft insists the Department of Health and Social Care is listening to the feedback, and described the problems as teething issues which need to be fine tuned.

Mrs Beecroft hopes a formal weekly contract call with the provider will allow her Department to address issues.

Those who have used the service can submit feedback directly to the DHSC by emailing or by writing to Patient Transfers at Crookall House.

Bookmark and Share



Subscribe to get Energy FM News direct to your mobile device

You can get Energy FM News delivered direct to your mobile device using one of the following methods.

  • In the Apple News App on iOS search for Energy FM IOM and then just add it to your favourites
  • In the Google News & Weather App just search for Energy FM and then add us as a customised section
  • If you use an RSS Reader then just add our feed to your app, click here for our news RSS feed